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A Case Study of Applying Card-sorting as an Initial Step in the Design of the LITERACY - Portal for People with Dyslexia

PhDr. Kamila Balharová
Pedagogical and Psychological Counseling Center Brno

Prof. Dipl.-ing. Dr. Renate Motschnig
University of Vienna

Mag. Dominik Hagelkruys
University of Vienna

Mgr. Ján Struhár
University of Vienna



There is an increasing awareness of the fact that early user involvement in the development of web-based applications is a key success factor. The human-centered design process suggests a number of useful interventions that guide the process of including users. One of them is the card-sorting technique.
In this paper we aim to share our experiences in applying card-sorting in an early phase of developing a web-portal for supporting users with reading difficulties, most prominently dyslexia. The paper characterizes the card-sorting technique and describes the preparation, design decisions, data collection, data analysis and results we achieved while applying the technique with a sample of dyslexic users. Moreover, the meaning of the results is discussed along with the special learning and adaptations necessary for
applying card-sorting with users with special needs. Readers will also get acquainted with the EU-Project LITERACY that forms the context of the study.

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